Privacy Policy
Effective Date: January 1, 2025
At The House of Julia Monroe, we respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our site or make a purchase.
What We Collect
When you place an order or sign up for emails, we may collect:
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Your name, email address, shipping/billing address, and payment information
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Browser data like IP address and device info
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Website usage details via tools like Google Analytics and Facebook Pixel
How We Use Your Info
We use your data to:
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Process and ship orders
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Communicate with you about your order or our store
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Send occasional emails or promotions (you can unsubscribe anytime)
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Improve our website through analytics and performance tools
Sharing Your Info
We never sell your personal information. We may share it with third-party services we use (e.g., payment processors, Big Cartel, USPS, analytics platforms) only as necessary to run our business.
Your Rights
You can request access to, correction of, or deletion of your data. Email us at [email protected] with any privacy concerns.
Cookies
We use cookies to enhance your shopping experience and gather site data. You can disable cookies in your browser at any time.
Terms & Conditions
Welcome to The House of Julia Monroe!
By using our website or placing an order, you agree to the following terms:
Purchases
We accept payment via credit card, PayPal, and Apple Pay. All transactions are processed securely.
Shipping & Processing
We currently ship within the U.S. only. Orders are processed within 3–5 business days. All packages include USPS tracking.
Returns & Refunds
Returns are accepted within 14 days of delivery for a full refund. Customers are responsible for return shipping. Earrings are final sale and cannot be returned.
Lost or Stolen Packages
We are not responsible for packages once they are marked delivered by USPS. If your package is lost or stolen, please file a claim with USPS. We’re happy to assist with documentation if needed.
Use of Site
All content on this site, including product images, descriptions, and branding, is the intellectual property of The House of Julia Monroe and may not be used or reproduced without permission.
Metaphysical Disclaimer
The House of Julia Monroe shares information based on historical, spiritual, and cultural traditions. Our jewelry and product descriptions are not intended as medical advice or to replace professional guidance. Results are not guaranteed, and all interpretations are subjective.